Frequently Asked Questions

WHY DON’T YOU SEND ALERTS FOR EVERY STORM?

Great question! Any storm can be hazardous. However, if we were to notify you every time there was rain or thunder, we’d be no different than your weather app. Our notification service only monitors for high impact threats.

But How Can My Storm Alert Provide This Level of Service?

It’s a fair question. Other outlets, including The National Weather Service, provide excellent service — but they simply can’t offer individual, real-time updates to everyone. It’s not because they don’t want to — it’s because they physically can’t. They’re tasked with covering entire counties and regions, not specific homes or families.

At My Storm Alert, we operate on a completely different model. Because we are a private and limited service, we’re able to offer something that others weren’t designed to do: hyper-local, real-time monitoring for your exact address — delivered by a team of experienced meteorologists. No automated products. No mass alerts. Just human expertise focused on you.

WHY ISN’T SERVICE AVAILABLE AT MY ADDRESS?

To maintain the quality, accuracy, and attention our subscribers deserve, we strictly limit the number of households we serve. Once we’ve reached capacity, new customers are added to a waitlist until space becomes available. We believe in providing exceptional, not mass, service. That’s how we ensure our subscribers get notified when it matters most.

Does My Storm Alert Replace Official NWS Warnings?

No, we do not replace official warnings. We aim to provide additional, supplemental, location specific, information that the NWS simply can’t provide to the general public on a 24/7 basis.

Are Alerts Via Text or Phone Call Two Way Lines of Communication?

No. While our phone call alerts may include real-time conversations with a meteorologist when warranted, we do not accept inbound phone calls or support two-way communication via text or email. This structure allows our meteorologists to remain fully focused on evaluating hazards and delivering the highest level of service possible.

Why is Your Alert Threshold for Wind 80 mph and Hail Golf Ball Size?

The 80 mph wind threshold is what the NWS classifies as destructive. Warnings with this tag will automatically activate a Wireless Emergency Alert (WEA) on smartphones within the warned area. Winds of this speed mean urgent action is needed, a life-threatening event is occurring and may cause substantial damage to property.

Once hailstones reach the size of golf balls, they are considered very large hail. At this size, they can cause significant dents in vehicles, crack windshields, damage home siding and roof shingles, potentially requiring repairs or even replacement. Additionally, the injury threat to people and pets becomes much higher.